Accessibility
Accessibility at KClinics – We’re Here to Help
Our goal at KClinics is to establish an environment where each client, irrespective of their physical capabilities, feels comfortable, safe and confident. We take great effort to ensure that our services and facilities are accessible to everyone because we recognize that every person has different needs. Our goal is to provide high-quality care to all and promote an inclusive atmosphere that meets the highest standards.
Our clinics are designed with the needs of clients with disabilities in mind:
- Step-Free Access: Clients on wheelchairs or other mobility aids may enter our clinics with ease thanks to the ramps and accessible entrances installed at each location.
- Wide Corridors: Wheelchair users may navigate the clinic with ease thanks to the wide corridors.
We have ensured the comfort of clients with disabilities by equipping specially designed restrooms:
- Adapted Facilities: Wheelchair users can use our large restrooms, which are equipped with railings.
Our employees are always available to help our customers with particular needs:
- Assistance at the entrance: Our team helps you with entering or navigating inside the clinic.
- Directions to Treatment Rooms: We offer convenient entrances to all treatment rooms to make sure that you feel secure and supported.
- Personalised Care: To make every stage of your visit our clinic as comfortable as possible, our staff is ready to modify services to fit your unique needs.
To provide the best possible service, we encourage clients to inform us of their specific needs in advance. When making an online, phone, or email appointment, you can include this information. This enables us to get ready and provide conditions that meet your needs.
For customers with sensory demands or visual impairments, we provide:
- Clear Signage: Procedure menus, directional signs, and informational signs are made to be simple enough for all clients to grasp.
- Accessible Communication: Our team is prepared to help through written explanations or other channels that work best for you.
We are constantly making improvements to make our clinics as accessible as possible to all of our clients:
- Parking for Individuals with Disabilities: Our clinics provide parking spots that are as near to the entrances as possible.
- Comfortable Waiting spaces: Our waiting areas feature comfortable seating and ample space for clients using mobility aids.
Our Mission
We at KClinics know that everyone should have easy access to quality healthcare. We are working to improve our offerings in order to give each customer a remarkable experience and to make them feel appreciated and respected.
If you have any questions or suggestions about accessibility, please don’t hesitate to contact us. Making your visit as comfortable as possible is something we are always pleased to do.